WANTED: CLIENT SERVICES REPRESENTATIVE

Job Description

This is a full-time full-cycle client services representative in a start-up department for a well-established nationwide apparell company.

Incumbent will be responsible for the full-cycle care of the business client from consultation, sale, production, quality, shipment, satisfaction, to ongoing relationship with the client.

• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Answer customers' questions about products, prices, availability, or credit terms.
• Quote prices, credit terms, or other bid specifications.
• Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Negotiate prices or terms of sales or service agreements.
• Maintain customer records, using automated systems.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
• Collaborate with colleagues to exchange information, such as selling strategies or marketing information

Job Requirements

3-5 Years experience in full-cycle customer/client services with customer-types such as department stores or specialty stores such as Macys, Penneys, Walmart, Target, Victorias Secret, etc.

Apparel industry background a definite plus.

Looking for someone with a go-getter attitude who is willing to be part of a start-up department, willing to make suggestions, full of ideas.

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